Terms & Conditions


We make all reasonable efforts to provide accurate and timely information about Angelino's Coffee and angelinos.com on this site, however, please do not assume that all information provided is fully updated or that this website is all-inclusive of information about Angelino's Coffee.

Usage Restrictions:
Material from www.angelinos.com, (and any other website owned, operated, licensed, or controlled by Angelino's Coffee or any its related, affiliated, or subsidiary companies), may not be copied, distributed, republished, uploaded, posted, modified, adapted, deleted, changed, or transmitted in any way, without the prior written consent of Angelino's Coffee, except as follows: You may download available logo and links from angelinos.com as part of our "Refer A Friend" Program, or as the result of a promotional campaign in which Angelino's Coffee makes these links available. Affiliates of Angelino's Coffee may use elements based upon the terms of the Affiliate agreements. Modification or use of the materials for any other purpose violates the intellectual property rights of Angelino's Coffee.

Limitation of Liability:
Angelino's Coffee will not be liable for any damages or injury, including but not limited to special or consequential damages caused by any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line failure. Angelino's Coffee will not be liable for any damages or injury, including but not limited to special or consequential damages, resulting from the use of, or the inability to use, the materials in this site, even if there is negligence on the part of Angelino's Coffee, or if an authorized representative of Angelino's Coffee has been advised of the possibility of such damages, or both. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. The total liability to you of Angelino's Coffee for all losses, damages, and causes of action (whether in contract, tort or otherwise) will not be greater than the amount you paid to access this site.

The materials in this website are provided 'as is' and without warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law. Angelino's Coffee disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Angelino's Coffee does not guarantee that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Angelino's Coffee does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Angelino's Coffee) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Unless otherwise specified, the materials in this site are presented to provide information about Angelino's Coffee and its products. Angelino's Coffee controls and operates this site from its headquarters in Los Angeles, CA (USA) in the United States of America. Angelino's Coffee makes no representation that the materials on the site are appropriate or available for use in locations outside of the United States. If you use this site from locations outside of the United States, you are responsible for compliance with any applicable local laws.

Additional Terms:
Certain products or services offered by this website and certain areas of the website may be governed by additional terms of use and/or other agreements presented in conjunction with those products or services that you have selected. You must agree to these Additional Terms before using those areas. In the event of a difference in interpretation of the Additional Terms and this Terms of Use, the Additional Terms take precedence.

These Terms of Use, and the agreement they create, shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. If any provision of this agreement is unlawful, void, or unenforceable, that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein. Angelino's Coffee may modify these Terms of Use, and the agreement they create, at any time simply by updating this posting and without notice to you.

This agreement is effective until terminated by either party. You may terminate the agreement at any time by destroying all materials obtained from all Angelino's Coffee sites, along with all related documentation and all copies and installations (together, the 'Materials'). Angelino's Coffee may terminate the agreement at any time and without notice to you if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all Materials.

Billing Information:
With your permission as part of the check out process, deliveries will be billed to your credit card of record. We accept all major credit cards -- VISA, MasterCard, American Express and Discover. For safety, your credit card information is encrypted and locked so that it may not be viewed by outside parties, Angelino's Coffee employees, or customer service representatives. Angelino's Coffee will never display your complete credit card number on-screen.

Return Policy:
If for any reason you are not completely satisfied with your order, Angelino's Coffee will gladly exchange or replace any unopened product within the first 15 days from the ship date, so please notify Angelino's Coffee right away! We are unable to accept returns after 15 days from the ship date. On any individual product purchases that are returned, you will receive a credit for the full price that you paid for the product, and you will only incur the shipping cost, which would not be refunded. This 15-day return policy applies to all orders with the exception of promotional offers, for the Home Delivery Service or other subscription and non-subscription products with which a gift item/premium is included at an introductory promotional price. On any order that is returned, you will receive a store credit which you may apply toward the purchase of any Angelino's Coffee product or merchandise for yourself or others. 

For the return of paid items that are either broken, defective, incorrect, or missing, Angelino's Coffee will re-ship at no charge to customers once the damaged item is shipped back and received.  If the item was a Free Promotional item, Angelino's Coffee will send a replacement Free Promotional item if they are still available on a subsequent shipment the customer will receive.  If the customer cancels their membership, a replacement Free Promotional item can not be re-sent.

Once we start roasting your order all credits must be given as store credits. We are unable to issue a credit back to your credit card. Store credits are valid for 90 days from date of issuance.

Special Offers:
Along with your deliveries, you will receive special offers, promotions, tips, and seasonal catalogs from Angelino's Coffee.
    Limit one offer or membership per household, anyone can be denied at any time.
    Orders are subject to approval.
    All offers are subject to expiration and availability.

For any offer or promotion, Angelino's Coffee reserves the right to substitute for the free gift, another gift of equal or greater value when limited supplies are exceeded. As always, your satisfaction is guaranteed. You may return the substituted item if you are not satisfied.

All prices are subject to change at any time at the discretion of Angelino's Coffee.

Shipment Arrival Time:
Your coffee will be fresh roasted-to-order after you place your order, usually the next day. It typically takes 48 - 72 hours to roast and ship coffee orders. Shipping times for orders that do not include coffee are commonly 24 - 48 hours. Shipping dates may be impacted by weekends and holidays. Orders are sent via UPS, USPS, or OnTrac. Depending on your location, typical shipping times range from 1 to 10 days.

Shipping Costs:
Angelino's covers the shipping cost of its outbound orders. Shipping costs vary based on weight, delivery method, and destination. Shipping costs are calculated and displayed at the time of checkout. Currently, we do not ship internationally.

To Cancel Your Membership:
You can cancel your membership with the click of a button. Log into your account and click “Cancel.” Your account will remain active for you to place one-time orders or reactivate whenever you’d like! Contact our Customer Service team Monday through Friday from 8:00 am to 4:00 pm Pacific Time.

SMS Marketing:
1. Angelino's Coffee SMS and MMS Program; If opted-in, you can expect exclusive news announcing product launches as well as sales and promos.
2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at customercare@angelinos.com or 1.888.407.0889.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive between 1-10 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: angelinos.com/pages/privacy

We use cookies on our site to help us understand what you do while visiting our site so we can personalize and enhance your experience on our website (i.e tracking abandoned cart activity). Cookies also are used to track which items are added to your order selections and which are abandoned. Cookies will be used to determine when to trigger cart reminder messages for both email and SMS lists.

Contact Us:
Our Customer Service team is available Monday through Friday from 8:00 am to 4:00 pm Pacific Time. Call us toll free at 888.407.0889, or write to us via email (customercare@angelinos.com), the red CHAT button, or you may use the form provided on the 'Contact Us' page of our website.